Seller Name: ANTRY INC.
Address: 3-1-23 Nozomino, Izumi-shi, Osaka 594-1105, Japan
Operating Director: Satoshi Fujisaki
Explanation of fees other than product price In addition to the sales price (including tax), shipping and transfer fees may apply.
Application deadline We will accept orders within 7 business days after placing an order. If payment is not received within 7 business days after placing an order, we will consider it as a lack of intention to purchase and automatically cancel the order.
Defective products Please check the product within 7 days after receiving it. If there is a defect, please contact us with photos of the relevant part. Please note that we cannot accept returns except in the case of defective products.
Sales quantity Please check on each product page.
Delivery time Due to each product being made-to-order or obtained by request, the delivery time varies depending on the product. We will indicate the approximate delivery date on each product page. Once the shipping is ready, we will contact you again to confirm the desired delivery date.
Payment methods Credit card payment (available credit card companies are listed at the bottom of the website) Bank transfer (Mitsui Sumitomo Bank). Please note that the transfer fee is the responsibility of the customer.
Payment deadline Please transfer the payment to the specified account within 7 business days after receiving the "order acceptance email".
Return deadline We will accept returns if we are contacted within 7 days after the product arrives. Returns are only accepted if there is an initial defect in the product or if the product received is different from the ordered product, and we will promptly prepare an exchange product (refund in the case of out of stock or no inventory). Please note that we cannot accept returns or exchanges for reasons other than the above.
Return shipping fee If the product is defective, we will promptly take care of the return and exchange costs.
Trade name or service name PARTS & SUPPLY
Contact information Please contact us through the inquiry form. We do not accept any business phone calls related to the operation of the e-commerce site.