Regarding product handling
- The color of the product on the website screen is photographed to be as close as possible to the actual product, but it may differ from the actual product depending on the browser and monitor environment you are viewing. Also, for the convenience of shooting, the included light bulb may be dimmed.
- Products that use brass material are generally not treated to prevent oxidation.
Therefore, there may be slight differences in color between products. Also, the color may change if you touch the product with bare hands.
・All of these products are made by hand.
Therefore, there may be small scratches, dents, uneven coloring, slight dimensional errors, etc. Please understand that these are characteristics of handmade products.
-Products made of glass or ceramic will vary in texture, size, and weight.
- Please check the color, brightness, size, etc. of the product carefully before purchasing.
-Product specifications and prices are subject to change without notice.
・Products are constantly being improved. Therefore, there may be slight differences between the images shown and the actual product.
*We do not accept returns or exchanges for the above reasons. Please be aware of this before making your purchase.
[Warranty for included bulbs (excluding LED bulbs)]
→There is no warranty for the included bulbs (incandescent bulbs excluding LED bulbs).
[About using bulbs other than those included (including LED bulbs)]
→ We cannot accept any warranty claims for problems that arise when using bulbs other than those included in the package. We also do not provide support for bulb selection.
We ask that you please be aware of this before making your purchase.
[Installing pendant lights on lighting rails]
→ Although a separate hook-on ceiling body for the lighting rail is required, it can be installed.
Recommended hook ceiling body: Toshiba Lightech [NDR7010]
*Installation may not be possible with anything other than the above.
[About using LED bulbs]
→LED bulbs can be used. Please select LED bulbs that suit your usage conditions.
Please note that we are unable to provide support for bulbs other than those included with the product.
[About using dimmers]
→Please check the bulbs that come with the product you are considering and check with the dimmer manufacturer.
We are sorry, but we are unable to provide support. Thank you for your understanding.